RESERVATIONS | SEATING | PAYMENT FOR ONE-DAY MOTORCOACH TOURS
DEPOSITS & PAYMENTS FOR MULTI-DAY TOURS
TOUR RATES FOR MULTI-DAY MOTORCOACH TOURS
DEPARTURE PLAN "A" | DEPARTURE PLAN "B" | SMOKING | PARKING | IDENTIFICATION
SCHEDULE CHANGES ON TOURS | REFUNDS ON ONE-DAY TOURS
REFUNDS ON MULTI-DAY TOURS | RAINCHECKS FOR SPORTS & OTHER OUTDOOR EVENTS
OCCUPANCY CHANGE | INSURANCE | CANCELLATION ON MOTORCOACH TOURS | LATENESS
MEAL CODE | BAGGAGE HANDLING | GRATUITIES | TOUR DIRECTOR & DRIVER GRATUITIES
SPECIAL NEEDS | OBJECTIONABLE PERSONS | CHILDREN FARES | MINORS
MOTORCOACH TRANSPORTATION | RESPONSIBILITY AND INSURANCE
RESERVATIONS
For all Motorcoach Tours, Trans-Bridge Tours reserves seats on a first come first served basis for PAID reservations. In fairness to all customers, reservations are held without deposits or full payment, for five days after verbal request is made in person or by telephone, unless otherwise directed. After that period of time, trans-Bridge Tours reserves the right to offer unsecured reservations to other customers who wish to pay in full for any Motorcoach Tour.
SEATING
Passengers will be assigned seats on all tours at the time of deposit or payment. These seats will be maintained throughout the duration of the tour. People who have reserved as singles or third person will be required to share a seat on the coach with others traveling alone so that couples traveling together may sit with each other and so all seats are able to be sold.
PAYMENT FOR ONE-DAY MOTORCOACH TOURS
For one-day tours, payment in full must be made within five days of the date of the original reservation request, in person, by mail or over the telephone with a credit card. For concerts, payment must be made within three days. For Atlantic City, Foxwoods & Dover Downs Casinos payment in full must be made within 24 hours, except for next day reservations where payment in full must be received the day the reservation is made. Payments are equivalent to the value of admission ticket costs, service charges for ticket handling, commissions, administrative costs and taxes, etc.Payments are accepted in the form of cash or local personal check. We also accept Master Card, Visa, Discover and American Express. When mailing payments for one-day excursions, you must send a self-addressed stamped envelope to receive boarding pass(es) only, since any admission tickets are retained in the Trans-Bridge Tours office until the day of the trip, at which time they will be exchanged for boarding passes.
DEPOSITS & PAYMENTS FOR MULTI-DAY TOURS
Deposits are required to protect your reservation(s). 2 and 3 Day Tours - $50.00 Per Person; 4 through 9 Day Tours - $100.00 Per Person. Balances are due 30 days prior to departure or upon request in certain circumstances. NASCAR Race Tours, Fly/Drive Tours and Cruises have Special Deposit and payment Policies which are available upon request.
TOUR RATES FOR MULTI-DAY MOTORCOACH TOURS
Rates include transportation; lodging for each night, including room tax and baggage handling. Hotels, motels and resorts invariably charge a higher rate per person for single accommodations and that is passed onto the Motorcoach Tour customer as a supplemental charge. Rates are also available per person for three and four persons to a room. Meals including tax and gratuity, tours and admissions are only included when designated in bold print.
DEPARTURE PLAN "A"
| Depart: | Allentown, PA | 5925 Tilghman Street - Suite 40 | 6:00am |
| Bethlehem, PA | Trans-Bridge Terminal at L.V.I.P. | 6:20am | |
| Phillipsburg, NJ | Elder Avenue & Roseberry Street | 6:40am |
DEPARTURE PLAN "B"
| Depart: | Phillipsburg, NJ | Elder Avenue & Roseberry Street | 6:00am |
| Bethlehem, PA | Trans-Bridge Terminal at L.V.I.P. | 6:20am | |
| Allentown, PA | 5925 Tilghman Street - Suite 40 | 6:40am |
SMOKING
In the interest of the health and comfort of our passengers, we ask that no one smoke aboard the motorcoach. We make picture stops, coffee breaks and lunch stops which will give those who smoke numerous opportunities to do so. Federal and State laws do not permit smoking on public transportation.
PARKING
Free parking is available at several locations. Trans-Bridge Tours, Inc. is not responsible for theft and damages to parked cars.
IDENTIFICATION
It is the responsibility of each passenger to carry identification and documents allowing unrestricted travel to the destinations offered in these tours. Trans-Bridge Tours, Inc. cannot be held responsible and will make no refund whatsoever for the unused portion of any tour caused by lack of proper identification and documentation.
SCHEDULE CHANGES ON TOURS
Changes may occur, and in this event, we reserve the right to make any changes in plans which may be necessary due to local conditions including weather which may be for the betterment of the tour. This could be for a variety of reasons; failure on the part of outside agencies to deliver accommodations, admission tickets or other arrangements or unusual circumstances which are beyond the control of Trans-Bridge Tours. Itineraries may be changed to benefit the quality of the tour at the discretion of Trans-Bridge tours. Passengers will only be notified if there is an extreme change in the itinerary. Cancellation policy will not be affected by changes in the itinerary.
REFUNDS ON ONE-DAY TOURS
One-Day Tickets, Atlantic City, Foxwoods and Dover Downs Casino tickets are sold on a No Cancellation / No Refund basis, therefore there will be No Refunds if you fail to go on your reserved date and tour. There are No Refunds for tickets to Broadway Shows, sporting events or other special entertainment events for which tickets must be purchased by Trans-Bridge Tours in advance. Trans-Bridge Tours acts as an agent for its customers in purchasing such tickets, once they are sold to the customer, tickets become the customer's responsibility.
REFUNDS ON MULTI-DAY TOURS
Trans-Bridge Tours realizes circumstances may arise that could cause cancellation on multi-day tours. However, due to the amount of work involved, we must adhere to the following policy. Multi-Day Tours (2 through 9 days) if cancellation is received prior to one month (30 days) before departure, full refund will be cheerfully refunded; however if cancellation is received within 30 days but more than 15 days, full refund will be refunded less any non-recoverable charges. Cancellations received less than 15 days but more than three days will be subjected to a $5.00 per person, per tour day fee in addition to the above charges. If cancellation is received three days or less, there will be an additional 25% cancellation fee in addition to the above charges. In addition, no refund will be given until 30 days after the scheduled trip returns. Fly/drive Tours and Cruises have Special Cancellation Policies which are available upon request.
RAINCHECKS FOR SPORTS & OTHER OUTDOOR EVENTS
Trans-Bridge Tours excursion tickets provide transportation to the scene of the action and admission to the premises. Once such trip is concluded, the Company's obligation has been fulfilled. If the game or event has been rained out, or postponed because of events beyond Trans-Bridge Tours control, no transportation will be provided to the scheduled event on a new date. Ticket holders should observe the "raincheck" information printed on the ticket. In cases where an event is canceled, postponed, or rained-out after the trip departs, Trans-Bridge Tours' obligation has been fulfilled and transportation costs will not be refunded.
OCCUPANCY CHANGE
In the event where travel companions sharing the same room should need to cancel one or more persons in that room, the remaining passengers will be responsible for paying the supplemental charge to change occupancy.
INSURANCE
Cancellation, accident and baggage insurance is available to all tour passengers from our tour office at a nominal cost. We recommend such additional coverage for your protection.
CANCELLATION ON MOTORCOACH TOURS
Trans-Bridge Tours reserves the right to withdraw any Motorcoach Tour from its schedule; this could be for a variety of reasons listed under Changes In Tours. If it becomes necessary for Trans-Bridge Tours to cancel any Motorcoach Tour, for any reason, customers may transfer to another Motorcoach Tour if there are any vacancies; apply payment to another Motorcoach Tour or receive a full refund. Trans-Bridge Tours sole liability for a full refund is limited only to the amount of monies paid.
LATENESS
In fairness to all passengers, the coach will depart shortly after the conclusion of the tour or an event. A time will be determined per trip and announced by the tour director or driver.
MEAL CODE
On One-Day Motorcoach Tours, due to the length of travel, meal stops at passenger's expense may be made
(wherever advisable). Because service, prices and quality of food are beyond the control of Trans-Bridge Tours, choice of such
stops is frequently dictated by circumstances. Passengers are advised to exercise patience and understanding if such stops fail
to be exactly as each individual might wish. Also, if the cost of a meal is included in the cost of the tour, it will be listed
under tour description and always includes tax and gratuity.
On Multi-Day Tours, we have designated on a daily basis the meals that are included in the
price of each tour. The letters "B" for Breakfast, "L" for Lunch, "D" for Dinner are
placed in parentheses at the beginning of each day. These meals include tax and gratuity.
BAGGAGE HANDLING
Baggage handling is always provided. Each passenger is permitted to bring one large piece of luggage for storage in the luggage compartment of the motorcoach. A small overnight bag is also permissible, if carried by the passenger(s) at all times and stored in the overhead compartment or under the seat in front of you. Baggage tags are provided for under the coach baggage so that your luggage can be handled in the most efficient manner, and also to locate any pieces of luggage which may be overlooked at any point during a tour. Although every effort is made to handle passenger's luggage as carefully as possible, we cannot be responsible, assume liability or accept claims for loss or damage due to breakage, theft or fair wear and tear though hotel and group carrier handling. It is important for your own self-interest to make certain you have adequate insurance to cover these eventualities. Check with your reservationist for low cost insurance to cover all risks.
GRATUITIES
Your tour includes all necessary gratuities to bellman, doorman and dining room gratuities for meals included in the tour itinerary. These gratuities are based on the customary 15% of total expense. The fact that hotel and restaurant personnel are assured of their gratuities in advance, works to your advantage. If personnel whose gratuities have been prepaid provide exceptional service to you or perform extra duties beyond their responsibility, feel free to add whatever gratuity you think is suitable.
TOUR DIRECTOR & DRIVER GRATUITIES
Gratuities to tour directors and drivers, etc. although customary, are not a necessary tour expense. They are merely a way of showing a person's appreciation for the service, attentiveness and attitude of staff. If you wish, such appreciation should be extended individually, rather than as a group. On multi-day tours, for your convenience, there will be an envelope in your tour package. Our company policy is against soliciting gratuities. If you encounter this, we suggest you offer no gratuity.
SPECIAL NEEDS
It is the intent of Trans-Bridge Tours to comply fully with the Americans with Disabilities Act. Trans-Bridge Tours welcomes customers with disabilities and wants to ensure that everyone's needs are satisfied as thoroughly and effectively as possible. While we make every effort to accommodate persons with disabilities, there may be instances in which full accessibility is limited by the historic nature or natural barriers of the attraction(s) or site(s) of a particular tour. In order for us to effectively understand and observe the needs of each customer, please inform us of your concerns over the accessibility of any tour and special needs as far in advance as possible, but no later than the date of your reservation.
OBJECTIONABLE PERSONS
Trans-Bridge Tours reserves the right to decline to accept or decline to retain on a tour any person whose conduct in the sole opinion of the tour operator would, in any manner, be prejudicial to the good order of the tour or the enjoyment by others of the tour.
CHILDREN FARES
All Children fares are based on ages 11 years and under, unless otherwise stated.
MINORS
Passengers must be a minimum of 16 years to travel without an adult.
MOTORCOACH TRANSPORTATION
All Trans-Bridge Motorcoach trips employ the latest model, new equipment whenever possible. Coaches are all-season climate-controlled and equipped with air suspension for the utmost in comfort. Each coach has a public address system to keep you informed. Coaches have a restroom for your convenience and undergo frequent periodic preventive maintenance at our garage which is staffed by expert mechanics, 24 hours a day.Trans-Bridge Lines employ safe reliable and courteous drivers; many of which boast millions of accident-free miles. Trans-Bridge reserves the right to provide passengers with a comparable means of transportation when a Trans-Bridge motorcoach is not available. Rented motorcoaches will be assigned at Trans-Bridge's discretion.
RESPONSIBILITY AND INSURANCE
Trans-Bridge Tours acts solely in the capacity of an agent on behalf of tour patrons in arranging transportation, lodging, sightseeing and other tour services, and as such, is not responsible for damage, loss, delay, injury or accident due to any act of omission on the part of the company or of the tour. We highly recommend Travel Insurance, which includes Trip Cancellation, Travel Accident and Sickness; and Baggage, for your protection. Travel insurance is available through Trans-Bridge tours.
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